Best Questions to Ask Any Roofing Contractor Before Hiring Them

The 15 Questions Every Homeowner Must Ask

Print this list. Ask every contractor the same questions. Their answers — and their reactions to being asked — will tell you everything you need to know:

• 1. Are you licensed to do roofing in Kentucky? Can I see your license?
• 2. Do you carry general liability and workers' compensation insurance? Can I see the certificate?
• 3. Will you pull the building permit for this project?
• 4. Who will actually be doing the work — your employees or subcontractors?
• 5. Can you provide 5 references from Louisville projects completed in the last 6 months?
• 6. What specific shingle product will you use? Brand and product line?
• 7. Will you provide a fully itemized proposal with every material and cost listed?
• 8. What does your workmanship warranty cover, and for how long?
• 9. Are you a certified installer for the shingle manufacturer you use?
• 10. Will ice-and-water shield be installed in valleys and at eaves?
• 11. What type of underlayment will you use?
• 12. Will drip edge be installed at eaves and rakes?
• 13. How do you handle unexpected decking damage — is there an allowance?
• 14. What's your cleanup process? Do you use a magnetic sweeper?
• 15. Can I see your Google reviews and your physical business address?

Red Flag Answers That Should Make You Walk Away

Pay attention to how contractors respond. Red flags include:

'We don't need a permit for this' — yes, you do. They're skipping it to save $150 and avoid inspection.

'Don't worry about the insurance, we've got it covered' — ask to see it. If they won't show it, walk away.

'We can start tomorrow' — in peak season, immediate availability often means they're not busy for a reason.

'Just sign here and we'll figure out the details later' — never sign a contract without a detailed scope of work.

'We'll beat any price' — price-matching isn't a quality indicator. Ask what they'll leave out to hit that lower number.